Industries Served
HealthcareFinanceRetailLegalEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tech Alliance is a managed service provider located in New York, NY, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security. With a focus on reliability and customer support, Tech Alliance serves various industries, ensuring that clients can leverage technology effectively to meet their business goals.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Tech Alliance's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Tech Alliance serves the New York metropolitan area, including nearby cities such as Jersey City, Hoboken, and Brooklyn. Major freeways include I-95 and I-278, with recognizable landmarks like the Empire State Building and Central Park.
Pricing Model
Tech Alliance utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Tech Alliance provide in New York, New York, and which industries do you specialize in locally?▶
Tech Alliance provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Tech Alliance average response time for tickets in New York, New York, and do you offer after-hours support?▶
Tech Alliance typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does Tech Alliance handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Alliance is experienced in managing cybersecurity and compliance for both HIPAA and PCI regulations, helping businesses maintain necessary standards.
What does onboarding with Tech Alliance look like for a new client, and how long does it take?▶
Onboarding with Tech Alliance involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does Tech Alliance support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Alliance supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Tech Alliance and is it per user, per device, or a flat monthly plan?▶
Tech Alliance operates on a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses to choose the best fit for their needs.
Customer Reviews