Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
ALT IT Support and Consulting Syracuse is a managed service provider dedicated to delivering comprehensive IT solutions to local businesses in Syracuse, New York, and surrounding areas. They specialize in enhancing operational efficiency through reliable IT support, cybersecurity measures, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, ALT IT Support and Consulting Syracuse helps clients navigate the complexities of technology, ensuring their systems are secure and optimized for growth.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight ALT IT Support and Consulting Syracuse for their responsiveness and reliability. Reviews often mention the high level of security provided and effective communication throughout the support process.
Service Coverage Area
ALT IT Support and Consulting Syracuse serves the Syracuse area, including nearby cities such as Liverpool, Cicero, and DeWitt. The service area is accessible via major freeways like I-81 and I-690, and is close to landmarks such as Destiny USA and Onondaga Lake.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the specific needs of businesses.
FAQ
What services does ALT IT Support and Consulting Syracuse provide in Syracuse, New York, and which industries do you specialize in locally?▶
ALT IT Support and Consulting Syracuse provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is ALT IT Support and Consulting Syracuse average response time for tickets in Syracuse, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. ALT IT Support and Consulting Syracuse also offers after-hours support to ensure clients receive assistance when needed.
Does ALT IT Support and Consulting Syracuse handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ALT IT Support and Consulting Syracuse is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with ALT IT Support and Consulting Syracuse look like for a new client, and how long does it take?▶
Onboarding with ALT IT Support and Consulting Syracuse involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does ALT IT Support and Consulting Syracuse support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ALT IT Support and Consulting Syracuse supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with ALT IT Support and Consulting Syracuse and is it per user, per device, or a flat monthly plan?▶
Pricing with ALT IT Support and Consulting Syracuse can be structured per user or per device, with options for flat monthly plans that provide predictable costs for clients.
Customer Reviews