Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA A+Cisco Certified Network AssociateCertified Information Systems Security Professional
Overview
This PC Needs Help is a managed service provider located in Sherburne, New York, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security for small to medium-sized enterprises. By leveraging advanced technology and expert support, they help organizations streamline their IT processes, ensuring reliable performance and peace of mind.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend This PC Needs Help for their responsiveness and reliability. Reviews highlight the team's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
This PC Needs Help serves Sherburne and surrounding areas including Norwich, Hamilton, and Oxford. Major freeways nearby include NY-12 and NY-80, with local landmarks such as the Sherburne Public Library and the Chenango Canal.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does This PC Needs Help provide in Sherburne, New York, and which industries do you specialize in locally?▶
This PC Needs Help provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is This PC Needs Help average response time for tickets in Sherburne, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues to ensure minimal downtime.
Does This PC Needs Help handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, This PC Needs Help is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with This PC Needs Help look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does This PC Needs Help support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
This PC Needs Help supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with This PC Needs Help and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers based on client needs.
Customer Reviews