Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Symmetric IT Group | Saratoga Springs | Managed IT Services provides comprehensive IT solutions to local businesses in Saratoga Springs and surrounding areas. The company specializes in managed IT services, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, Symmetric IT Group serves various industries, delivering tailored services that meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Symmetric IT Group. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Symmetric IT Group serves Saratoga Springs and nearby areas including Ballston Spa, Wilton, and Malta. Major freeways include I-87 and NY-9, with local landmarks such as Saratoga Spa State Park and the Saratoga Race Course.
Pricing Model
The pricing structure typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Symmetric IT Group | Saratoga Springs | Managed IT Services provide in Saratoga Springs, New York, and which industries do you specialize in locally?▶
Symmetric IT Group offers a range of managed IT services including network monitoring, cybersecurity, and help desk support. They specialize in industries such as healthcare, finance, and retail.
How fast is Symmetric IT Group | Saratoga Springs | Managed IT Services average response time for tickets in Saratoga Springs, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is also available for urgent issues.
Does Symmetric IT Group | Saratoga Springs | Managed IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Symmetric IT Group has expertise in cybersecurity and compliance, including HIPAA and PCI standards, ensuring that clients meet necessary regulations.
What does onboarding with Symmetric IT Group | Saratoga Springs | Managed IT Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Symmetric IT Group | Saratoga Springs | Managed IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Symmetric IT Group supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with Symmetric IT Group | Saratoga Springs | Managed IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan, with options available based on the number of users or devices, allowing businesses to select a plan that fits their needs.
Customer Reviews