Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
STEADfast IT is a managed service provider located in Saratoga Springs, New York, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, STEADfast IT aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend STEADfast IT for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
STEADfast IT serves Saratoga Springs and nearby areas including Ballston Spa, Wilton, and Clifton Park. Major freeways in the vicinity include I-87 and NY-9, with local landmarks such as Saratoga Race Course and Congress Park.
Pricing Model
STEADfast IT typically operates on a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does STEADfast IT provide in Saratoga Springs, New York, and which industries do you specialize in locally?▶
STEADfast IT provides a variety of managed IT services including network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is STEADfast IT average response time for tickets in Saratoga Springs, New York, and do you offer after-hours support?▶
STEADfast IT typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure that clients receive assistance when needed.
Does STEADfast IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, STEADfast IT provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that businesses meet necessary security standards.
What does onboarding with STEADfast IT look like for a new client, and how long does it take?▶
Onboarding with STEADfast IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does STEADfast IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
STEADfast IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with STEADfast IT and is it per user, per device, or a flat monthly plan?▶
STEADfast IT generally utilizes a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews