Industries Served
HealthcareFinanceEducationRetailManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Marchese Computer Products, Inc. is a managed service provider based in Rochester, New York, offering comprehensive IT solutions to local businesses. They specialize in delivering reliable technology support, cybersecurity, and cloud services tailored to various industries. By focusing on proactive management and responsive support, they help organizations enhance their operational efficiency and safeguard their digital assets.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend Marchese Computer Products, Inc. for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly.
Service Coverage Area
Marchese Computer Products, Inc. serves the Rochester area, including nearby cities such as Irondequoit, Gates, and Webster. Major freeways include I-490 and I-590, with local landmarks like the Strong National Museum of Play and the Rochester Institute of Technology.
Pricing Model
The pricing structure typically operates on a flat monthly basis with tiered options based on the services required. This model allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Marchese Computer Products, Inc. – Rochester Managed IT Services Company provide in Rochester, New York, and which industries do you specialize in locally?▶
Marchese Computer Products, Inc. offers a range of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity solutions. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Marchese Computer Products, Inc. – Rochester Managed IT Services Company average response time for tickets in Rochester, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours, depending on the urgency of the issue. Marchese Computer Products, Inc. also provides after-hours support to ensure continuous service for their clients.
Does Marchese Computer Products, Inc. – Rochester Managed IT Services Company handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Marchese Computer Products, Inc. is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Marchese Computer Products, Inc. – Rochester Managed IT Services Company look like for a new client, and how long does it take?▶
Onboarding typically involves an initial assessment of the client's IT environment, followed by the implementation of necessary services. The process can take anywhere from a few days to a couple of weeks, depending on the complexity of the client's needs.
What tools and platforms does Marchese Computer Products, Inc. – Rochester Managed IT Services Company support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Marchese Computer Products, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Marchese Computer Products, Inc. – Rochester Managed IT Services Company and is it per user, per device, or a flat monthly plan?▶
Pricing typically operates on a flat monthly plan with tiered options based on the services provided. This allows clients to choose a package that best fits their needs, whether it be per user or per device.
Customer Reviews