Industries Served
HealthcareFinanceEducationRetailManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
CCPlus Inc. is a managed service provider based in Rochester, New York, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, CCPlus Inc. serves various industries, providing tailored support that enhances operational efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight CCPlus Inc.'s responsiveness and reliability in managing their IT needs. The company is praised for its strong communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
CCPlus Inc. serves the greater Rochester area, including nearby cities such as Irondequoit, Greece, and Webster. Major freeways include I-490 and I-590, with local landmarks like the Strong National Museum of Play and Highland Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does CCPlus Inc. – Rochester Managed IT Services Company provide in Rochester, New York, and which industries do you specialize in locally?▶
CCPlus Inc. offers a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is CCPlus Inc. – Rochester Managed IT Services Company average response time for tickets in Rochester, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. CCPlus Inc. also provides after-hours support to ensure clients receive assistance when needed.
Does CCPlus Inc. – Rochester Managed IT Services Company handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, CCPlus Inc. is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet regulatory requirements.
What does onboarding with CCPlus Inc. – Rochester Managed IT Services Company look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does CCPlus Inc. – Rochester Managed IT Services Company support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
CCPlus Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with CCPlus Inc. – Rochester Managed IT Services Company and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per-user or per-device basis, with options for flat monthly plans that provide flexibility based on the services required.
Customer Reviews