Industries Served
HealthcareFinanceRetailEducationLegal
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ProTech IT Solutions is a managed service provider based in New York, specializing in IT support and managed services for local businesses. They offer a comprehensive suite of services designed to enhance operational efficiency and security for various industries. With a focus on reliability and customer satisfaction, ProTech IT Solutions aims to empower businesses by leveraging technology to streamline processes and protect sensitive data.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently highlight ProTech IT Solutions for their responsiveness and reliability. Reviews often mention the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
ProTech IT Solutions serves the New York metropolitan area, including nearby cities such as Jersey City, Hoboken, and Brooklyn. Major freeways include I-95 and I-278, with recognizable landmarks like the Empire State Building and Central Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does ProTech IT Solutions | New York IT Support & Managed IT Services Company provide in New York, New York, and which industries do you specialize in locally?▶
ProTech IT Solutions offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, education, and legal.
How fast is ProTech IT Solutions | New York IT Support & Managed IT Services Company average response time for tickets in New York, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. ProTech IT Solutions also offers after-hours support to ensure client needs are met promptly.
Does ProTech IT Solutions | New York IT Support & Managed IT Services Company handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ProTech IT Solutions provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with ProTech IT Solutions | New York IT Support & Managed IT Services Company look like for a new client, and how long does it take?▶
Onboarding typically involves an assessment of current IT infrastructure, followed by the implementation of tailored solutions. The process usually takes a few weeks, depending on the client's needs.
What tools and platforms does ProTech IT Solutions | New York IT Support & Managed IT Services Company support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ProTech IT Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with ProTech IT Solutions | New York IT Support & Managed IT Services Company and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers to accommodate various business needs.
Customer Reviews