Industries Served
HealthcareFinanceEducationRetailManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Remote Managed Services, LLC is a managed service provider located in Pleasantville, New York. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable support and enhanced cybersecurity. Their services are designed to help organizations optimize their technology infrastructure, improve operational efficiency, and safeguard sensitive data. By focusing on the unique needs of various industries, they provide tailored solutions that drive business success in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Remote Managed Services, LLC for their responsiveness and reliability. Many reviews highlight the effective communication and robust security measures implemented by the team. Overall, customers appreciate the proactive support and tailored solutions provided.
Service Coverage Area
Remote Managed Services, LLC serves Pleasantville and nearby areas including Mount Pleasant, Briarcliff Manor, and Chappaqua. They are accessible via major freeways such as I-287 and NY-9A, and are located near the Pleasantville Train Station.
Pricing Model
The pricing structure at Remote Managed Services, LLC is typically based on a flat monthly fee with tiered options available. This allows businesses to choose a plan that best fits their needs, whether it be per user or per device.
FAQ
What services does Remote Managed Services, LLC provide in Pleasantville, New York, and which industries do you specialize in locally?▶
Remote Managed Services, LLC offers a range of IT solutions including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Remote Managed Services, LLC average response time for tickets in Pleasantville, New York, and do you offer after-hours support?▶
The average response time for tickets at Remote Managed Services, LLC is typically within one hour. They also provide after-hours support to ensure that clients receive assistance whenever needed.
Does Remote Managed Services, LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Remote Managed Services, LLC is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI. They implement robust security measures to protect sensitive data.
What does onboarding with Remote Managed Services, LLC look like for a new client, and how long does it take?▶
Onboarding with Remote Managed Services, LLC involves a comprehensive assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Remote Managed Services, LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Remote Managed Services, LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions. They ensure that clients have access to the best technologies for their needs.
How does pricing work with Remote Managed Services, LLC and is it per user, per device, or a flat monthly plan?▶
Pricing at Remote Managed Services, LLC is generally structured as a flat monthly plan with tiered options available. This allows clients to choose a pricing model that fits their specific needs, whether it be per user or per device.
Customer Reviews