Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Databranch is a managed service provider located in Olean, New York, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while Databranch manages their IT infrastructure. With a commitment to reliability and security, Databranch serves various industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Databranch for their responsiveness and reliability in handling IT issues. The team's strong communication skills and commitment to security are also highlighted in reviews, showcasing their dedication to client satisfaction.
Service Coverage Area
Databranch serves Olean and surrounding areas including Allegany, Portville, and Hinsdale, with easy access via major freeways such as I-86 and NY-16. Local landmarks include the Olean General Hospital and the Olean Public Library.
Pricing Model
Databranch utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Databranch provide in Olean, New York, and which industries do you specialize in locally?▶
Databranch provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Databranch average response time for tickets in Olean, New York, and do you offer after-hours support?▶
Databranch typically has a quick response time for tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Databranch handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Databranch is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Databranch look like for a new client, and how long does it take?▶
Onboarding with Databranch involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Databranch support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Databranch supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Databranch and is it per user, per device, or a flat monthly plan?▶
Databranch operates on a flat monthly pricing model with tiered options, allowing businesses to choose a plan that fits their specific needs, whether based on user count or device management.
Customer Reviews