Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
ALT IT Support and Consulting Buffalo is a managed service provider located in North Tonawanda, New York. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable technology support and cybersecurity. With a focus on enhancing operational efficiency, they serve various industries, helping organizations navigate the complexities of modern IT environments.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight ALT IT Support and Consulting Buffalo's responsiveness and reliability. Reviews often mention their effective communication and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
ALT IT Support and Consulting Buffalo serves North Tonawanda and surrounding areas including Tonawanda, Buffalo, Niagara Falls, and Amherst. They are conveniently located near Interstate 290 and the Niagara River.
Pricing Model
The pricing structure at ALT IT Support and Consulting Buffalo is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs.
FAQ
What services does ALT IT Support and Consulting Buffalo provide in North Tonawanda, New York, and which industries do you specialize in locally?▶
ALT IT Support and Consulting Buffalo provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is ALT IT Support and Consulting Buffalo average response time for tickets in North Tonawanda, New York, and do you offer after-hours support?▶
The average response time for tickets at ALT IT Support and Consulting Buffalo is typically within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does ALT IT Support and Consulting Buffalo handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ALT IT Support and Consulting Buffalo is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with ALT IT Support and Consulting Buffalo look like for a new client, and how long does it take?▶
Onboarding with ALT IT Support and Consulting Buffalo involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does ALT IT Support and Consulting Buffalo support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ALT IT Support and Consulting Buffalo supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with ALT IT Support and Consulting Buffalo and is it per user, per device, or a flat monthly plan?▶
Pricing at ALT IT Support and Consulting Buffalo is generally structured as a flat monthly plan with tiered options, allowing businesses to choose based on their specific needs, whether per user or per device.
Customer Reviews