Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Northern Computers and Technology is a managed service provider located in Massena, New York, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer support, they aim to empower businesses by managing their IT infrastructure effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Northern Computers and Technology. Many reviews commend their effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Northern Computers and Technology serves Massena and surrounding areas including Potsdam, Canton, and Ogdensburg. The business is conveniently located near Route 37 and Route 56, close to the Massena International Airport.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Northern Computers and Technology provide in Massena, New York, and which industries do you specialize in locally?▶
Northern Computers and Technology provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Northern Computers and Technology average response time for tickets in Massena, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. They also offer after-hours support to ensure continuous service for their clients.
Does Northern Computers and Technology handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Northern Computers and Technology provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Northern Computers and Technology look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Northern Computers and Technology support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Northern Computers and Technology supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Northern Computers and Technology and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required by the client.
Customer Reviews