Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
CST Group Inc. is a managed service provider located in Malone, New York, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, CST Group Inc. delivers tailored support that enhances productivity and protects critical data.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend CST Group Inc. for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
CST Group Inc. serves Malone and surrounding areas including Saranac Lake, Ticonderoga, and Plattsburgh, conveniently located near NY-30 and I-87. Local landmarks include the Malone Golf Club and the Franklin County Historical Society.
Pricing Model
CST Group Inc. typically employs a flat monthly pricing model with tiered options based on the services provided. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does CST Group Inc. provide in Malone, New York, and which industries do you specialize in locally?▶
CST Group Inc. provides managed IT services, cybersecurity, cloud solutions, and help desk support. They specialize in industries such as healthcare, finance, manufacturing, retail, and education.
How fast is CST Group Inc. average response time for tickets in Malone, New York, and do you offer after-hours support?▶
CST Group Inc. aims for a rapid response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does CST Group Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, CST Group Inc. provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with CST Group Inc. look like for a new client, and how long does it take?▶
Onboarding with CST Group Inc. involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does CST Group Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
CST Group Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure data integrity.
How does pricing work with CST Group Inc. and is it per user, per device, or a flat monthly plan?▶
CST Group Inc. typically uses a flat monthly pricing model with tiered options based on services. This allows for flexible pricing based on user or device needs.
Customer Reviews