Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
US Digital, LLC is a managed service provider located in Lowville, New York, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliable support and innovative technology, US Digital, LLC aims to empower businesses in the region to thrive in a digital landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend US Digital, LLC for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
US Digital, LLC serves Lowville and surrounding areas including Watertown, Carthage, and Rome. The business is conveniently located near Interstate 81 and Route 26, close to landmarks such as the Lewis County Historical Society.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does US Digital, LLC provide in Lowville, New York, and which industries do you specialize in locally?▶
US Digital, LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is US Digital, LLC average response time for tickets in Lowville, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. US Digital, LLC also offers after-hours support for urgent issues.
Does US Digital, LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, US Digital, LLC provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for their clients.
What does onboarding with US Digital, LLC look like for a new client, and how long does it take?▶
Onboarding with US Digital, LLC involves an initial assessment, setup of services, and training. The process typically takes a few weeks, depending on the client's needs.
What tools and platforms does US Digital, LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
US Digital, LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery.
How does pricing work with US Digital, LLC and is it per user, per device, or a flat monthly plan?▶
Pricing with US Digital, LLC is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
Customer Reviews