Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Better IT Now is a managed service provider based in Lindenhurst, New York, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Better IT Now aims to empower businesses by providing tailored IT services that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Better IT Now's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Better IT Now serves Lindenhurst and surrounding areas including Babylon, West Babylon, and Copiague. The service area is accessible via major freeways such as the Southern State Parkway and Sunrise Highway, with local landmarks like the Lindenhurst Memorial Library.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options available based on the level of service required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Better IT Now provide in Lindenhurst, New York, and which industries do you specialize in locally?▶
Better IT Now provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Better IT Now average response time for tickets in Lindenhurst, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Better IT Now also offers after-hours support to ensure that clients receive assistance when needed.
Does Better IT Now handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Better IT Now provides cybersecurity services that include compliance solutions for HIPAA and PCI, ensuring that businesses meet necessary regulatory requirements.
What does onboarding with Better IT Now look like for a new client, and how long does it take?▶
Onboarding with Better IT Now involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Better IT Now support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Better IT Now supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Better IT Now and is it per user, per device, or a flat monthly plan?▶
Pricing with Better IT Now is based on a flat monthly plan with tiered options available, allowing businesses to choose a package that fits their specific needs, whether per user or per device.
Customer Reviews