Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Triple Cities Network Solutions is a managed service provider based in Johnson City, New York, offering comprehensive IT services to local businesses. They specialize in providing reliable technology solutions that enhance operational efficiency and security. With a focus on small to medium-sized enterprises, they deliver tailored services that meet the unique needs of various industries, ensuring that clients can focus on their core business while leaving IT management to the experts.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Triple Cities Network Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Triple Cities Network Solutions serves Johnson City and surrounding areas including Binghamton, Endicott, Vestal, and Chenango Bridge. The service area is accessible via major freeways such as I-86 and I-81, and is near landmarks like the Oakdale Mall and the Binghamton University.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Triple Cities Network Solutions provide in Johnson City, New York, and which industries do you specialize in locally?▶
Triple Cities Network Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, and retail.
How fast is Triple Cities Network Solutions average response time for tickets in Johnson City, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does Triple Cities Network Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Triple Cities Network Solutions is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Triple Cities Network Solutions look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Triple Cities Network Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Triple Cities Network Solutions supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Triple Cities Network Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per-user or per-device model, with options for flat monthly plans that provide flexibility based on the services required.
Customer Reviews