Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Mahout Computer is a managed service provider located in Jamestown, New York, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Mahout Computer aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Mahout Computer for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client systems are well-protected.
Service Coverage Area
Mahout Computer serves the Jamestown area and nearby cities such as Dunkirk, Fredonia, and Lakewood. The service area is accessible via major freeways including I-86 and NY-60, and is close to landmarks like the Jamestown Board of Public Utilities and the National Comedy Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels based on client needs.
FAQ
What services does Mahout Computer provide in Jamestown, New York, and which industries do you specialize in locally?▶
Mahout Computer provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Mahout Computer average response time for tickets in Jamestown, New York, and do you offer after-hours support?▶
Mahout Computer typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure client needs are met at all times.
Does Mahout Computer handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Mahout Computer is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Mahout Computer look like for a new client, and how long does it take?▶
Onboarding with Mahout Computer involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Mahout Computer support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Mahout Computer supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Mahout Computer and is it per user, per device, or a flat monthly plan?▶
Pricing at Mahout Computer is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers based on client requirements.
Customer Reviews