Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Vex Technology is a managed service provider located in Hornell, New York, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, Vex Technology aims to empower businesses by providing tailored IT services that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Vex Technology for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Vex Technology serves Hornell and surrounding areas including Corning, Bath, and Canisteo. Major freeways in the vicinity include I-86 and NY-36, with local landmarks such as the Hornellsville Historical Society and the Hornell City Hall.
Pricing Model
Vex Technology typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Vex Technology provide in Hornell, New York, and which industries do you specialize in locally?▶
Vex Technology provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Vex Technology average response time for tickets in Hornell, New York, and do you offer after-hours support?▶
Vex Technology typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Vex Technology handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Vex Technology is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Vex Technology look like for a new client, and how long does it take?▶
Onboarding with Vex Technology involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Vex Technology support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Vex Technology supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Vex Technology and is it per user, per device, or a flat monthly plan?▶
Vex Technology operates on a flat monthly pricing model with tiered options based on the services selected. This allows businesses to choose a plan that aligns with their specific needs.
Customer Reviews