Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA A+CompTIA Security+
Overview
RDB Computer Services is a managed service provider based in Highland, New York, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, RDB Computer Services aims to empower businesses with the technology they need to thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend RDB Computer Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client systems are well-protected.
Service Coverage Area
RDB Computer Services serves Highland and surrounding areas including Poughkeepsie, Kingston, New Paltz, and Marlboro. Major freeways in the vicinity include Route 9W and Interstate 87, with local landmarks such as the Walkway Over the Hudson and the Hudson Valley Rail Trail.
Pricing Model
RDB Computer Services typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does RDB Computer Services provide in Highland, New York, and which industries do you specialize in locally?▶
RDB Computer Services offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is RDB Computer Services average response time for tickets in Highland, New York, and do you offer after-hours support?▶
RDB Computer Services maintains a quick average response time for support tickets, typically addressing issues within a few hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does RDB Computer Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, RDB Computer Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with RDB Computer Services look like for a new client, and how long does it take?▶
Onboarding with RDB Computer Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does RDB Computer Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
RDB Computer Services supports a range of tools and platforms including Microsoft 365, Google Workspace, various backup solutions, and disaster recovery services to ensure business continuity.
How does pricing work with RDB Computer Services and is it per user, per device, or a flat monthly plan?▶
RDB Computer Services generally utilizes a flat monthly pricing model with tiered options based on the services provided. This allows clients to select a plan that aligns with their specific needs.
Customer Reviews