Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
TechTrone IT Services provides comprehensive IT solutions tailored for businesses in Hicksville, New York, and surrounding areas. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring local businesses can operate efficiently and securely. With a focus on reliability and customer satisfaction, TechTrone aims to enhance productivity and protect sensitive data for its clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend TechTrone for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
TechTrone IT Services serves Hicksville and nearby areas such as Levittown, Bethpage, and Farmingdale. The service area is accessible via major freeways including the Long Island Expressway (I-495) and the Northern State Parkway, with landmarks like the Broadway Mall and the Hicksville Train Station.
Pricing Model
TechTrone offers flexible pricing models, including per user and per device options, as well as flat monthly plans with tiered services to meet diverse client needs.
FAQ
What services does TechTrone IT Services | Business IT Services and Solutions provide in Hicksville, New York, and which industries do you specialize in locally?▶
TechTrone offers a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is TechTrone IT Services | Business IT Services and Solutions average response time for tickets in Hicksville, New York, and do you offer after-hours support?▶
TechTrone typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that client needs are met promptly.
Does TechTrone IT Services | Business IT Services and Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TechTrone provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with TechTrone IT Services | Business IT Services and Solutions look like for a new client, and how long does it take?▶
Onboarding with TechTrone involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does TechTrone IT Services | Business IT Services and Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TechTrone supports a variety of tools and platforms including Microsoft 365, Google Workspace, and solutions for backups and disaster recovery, ensuring comprehensive IT management.
How does pricing work with TechTrone IT Services | Business IT Services and Solutions and is it per user, per device, or a flat monthly plan?▶
TechTrone offers flexible pricing options that can be structured per user, per device, or as a flat monthly plan, allowing clients to choose the model that best fits their business.
Customer Reviews