Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
FTEtech IT Service Agency is a managed service provider located in Herkimer, New York, dedicated to delivering comprehensive IT solutions to local businesses. They serve a diverse clientele, including healthcare, finance, and education sectors, ensuring that organizations can focus on their core operations while relying on FTEtech for their technology needs. With a commitment to security, reliability, and customer service, FTEtech enhances operational efficiency and mitigates risks for businesses in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend FTEtech for their responsiveness and reliability. The agency is noted for effective communication and a strong focus on security, ensuring peace of mind for their customers.
Service Coverage Area
FTEtech IT Service Agency serves Herkimer and surrounding areas including Utica, Little Falls, Mohawk, and Ilion. The agency is conveniently located near Route 5 and Route 28, close to landmarks such as the Herkimer County Historical Society.
Pricing Model
FTEtech offers flexible pricing structures, typically based on a per user or per device model. They also provide flat monthly plans with various tiers to accommodate different business needs.
FAQ
What services does FTEtech IT Service Agency provide in Herkimer, New York, and which industries do you specialize in locally?▶
FTEtech IT Service Agency provides a range of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is FTEtech IT Service Agency average response time for tickets in Herkimer, New York, and do you offer after-hours support?▶
FTEtech typically maintains a rapid response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service for their clients.
Does FTEtech IT Service Agency handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, FTEtech IT Service Agency is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with FTEtech IT Service Agency look like for a new client, and how long does it take?▶
Onboarding with FTEtech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does FTEtech IT Service Agency support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
FTEtech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with FTEtech IT Service Agency and is it per user, per device, or a flat monthly plan?▶
FTEtech offers a flexible pricing model that can be based on per user or per device. They also provide flat monthly plans with different tiers to suit various business needs.
Customer Reviews