Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Artilus is a managed service provider located in Hauppauge, New York, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer support, Artilus aims to empower businesses by providing tailored IT strategies and services that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Artilus for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
Artilus serves Hauppauge and surrounding areas including Smithtown, Commack, and Islip. Major freeways nearby include the Long Island Expressway (I-495) and Route 347, with landmarks such as the Hauppauge Industrial Park.
Pricing Model
Artilus typically operates on a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does Artilus provide in Hauppauge, New York, and which industries do you specialize in locally?▶
Artilus provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, and education.
How fast is Artilus average response time for tickets in Hauppauge, New York, and do you offer after-hours support?▶
Artilus maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does Artilus handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Artilus is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Artilus look like for a new client, and how long does it take?▶
Onboarding with Artilus involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does Artilus support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Artilus supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Artilus and is it per user, per device, or a flat monthly plan?▶
Artilus offers a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that best fits their needs, whether it's per user or per device.
Customer Reviews