Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceCiscoVMwareDatto
Certifications
Microsoft PartnerCompTIA A+Cisco CertifiedCertified Information Systems Security Professional (CISSP)
Overview
I.T Care & Repair is a managed service provider located in Glens Falls, New York, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that their clients can operate efficiently and securely. With a focus on small to medium-sized enterprises, I.T Care & Repair delivers tailored support that enhances productivity and minimizes downtime.
Services
- Managed IT services
- Network monitoring
- Cybersecurity solutions
- Cloud migrations
- Help desk support
- Data backups and recovery
Review Summary
Clients frequently commend I.T Care & Repair for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, providing peace of mind to local businesses.
Service Coverage Area
I.T Care & Repair serves Glens Falls and surrounding areas including Queensbury, Lake George, and Saratoga Springs. The service area is accessible via major freeways such as I-87 and NY-9, with local landmarks like the Glens Falls Civic Center and the Hyde Collection nearby.
Pricing Model
I.T Care & Repair utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does I.T Care & Repair provide in Glens Falls, New York, and which industries do you specialize in locally?▶
I.T Care & Repair offers managed IT services, cybersecurity, cloud migrations, and help desk support. They specialize in industries such as healthcare, finance, retail, manufacturing, and education.
How fast is I.T Care & Repair average response time for tickets in Glens Falls, New York, and do you offer after-hours support?▶
I.T Care & Repair typically responds to tickets within a few hours during business hours. They also provide after-hours support to ensure critical issues are addressed promptly.
Does I.T Care & Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, I.T Care & Repair is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with I.T Care & Repair look like for a new client, and how long does it take?▶
Onboarding with I.T Care & Repair involves an initial assessment of the client's IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does I.T Care & Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
I.T Care & Repair supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with I.T Care & Repair and is it per user, per device, or a flat monthly plan?▶
Pricing with I.T Care & Repair is structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses to choose what best fits their needs.
Customer Reviews