Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Managed Services Team is a comprehensive IT service provider located in Fairport, New York. They specialize in delivering tailored technology solutions to small and medium-sized businesses in the region. With a focus on enhancing operational efficiency and security, they offer a range of services designed to meet the unique needs of local enterprises, ensuring reliable support and proactive management of IT resources.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Managed Services Team for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Managed Services Team serves Fairport and surrounding areas including Rochester, Penfield, and Webster. They are conveniently located near Interstate 490 and Route 31, close to notable landmarks such as the Fairport Village Landing.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that include various service tiers to accommodate different business needs.
FAQ
What services does Managed Services Team provide in Fairport, New York, and which industries do you specialize in locally?▶
Managed Services Team offers a range of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Managed Services Team average response time for tickets in Fairport, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Managed Services Team also offers after-hours support to ensure client needs are met promptly.
Does Managed Services Team handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Managed Services Team is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Managed Services Team look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Managed Services Team support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Managed Services Team supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Managed Services Team and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that provide different levels of service based on client needs.
Customer Reviews