Industries Served
HealthcareFinanceEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup Solutions
Certifications
Microsoft PartnerCompTIA A+Cisco Certified
Overview
Triple Cities Tech is a managed service provider located in Endicott, New York, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, serving industries such as healthcare, finance, and education. With a focus on responsive support and tailored IT strategies, they help organizations navigate the complexities of technology, ensuring reliable performance and peace of mind.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Triple Cities Tech for their responsiveness and reliability. Reviews highlight the team's effective communication and commitment to security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Triple Cities Tech serves Endicott and surrounding areas including Binghamton, Johnson City, and Vestal. Major freeways in the vicinity include NY-17 and I-86, with local landmarks such as the Endicott Johnson Park and the George W. Johnson Memorial Park.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the specific needs of businesses.
FAQ
What services does Triple Cities Tech provide in Endicott, New York, and which industries do you specialize in locally?▶
Triple Cities Tech provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Triple Cities Tech average response time for tickets in Endicott, New York, and do you offer after-hours support?▶
Triple Cities Tech aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Triple Cities Tech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Triple Cities Tech is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected.
What does onboarding with Triple Cities Tech look like for a new client, and how long does it take?▶
Onboarding with Triple Cities Tech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Triple Cities Tech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Triple Cities Tech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Triple Cities Tech and is it per user, per device, or a flat monthly plan?▶
Pricing at Triple Cities Tech is flexible, typically based on a per user or per device model, with options for flat monthly plans that can be customized to fit the needs of different businesses.
Customer Reviews