Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
TechMD is a managed service provider based in Endicott, New York, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, TechMD aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend TechMD for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
TechMD serves the Endicott area and surrounding cities such as Binghamton, Johnson City, and Vestal. Major freeways include I-86 and NY-17, with local landmarks like the Endicott Johnson Park and the George F. Johnson Memorial Library.
Pricing Model
TechMD typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does TechMD provide in Endicott, New York, and which industries do you specialize in locally?▶
TechMD provides a variety of IT services including managed endpoints, network monitoring, cloud migrations, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and education.
How fast is TechMD average response time for tickets in Endicott, New York, and do you offer after-hours support?▶
TechMD typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does TechMD handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TechMD is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with TechMD look like for a new client, and how long does it take?▶
Onboarding with TechMD involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does TechMD support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TechMD supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with TechMD and is it per user, per device, or a flat monthly plan?▶
TechMD generally uses a flat monthly pricing model with tiered options based on the services selected. This allows businesses to choose a plan that aligns with their specific needs.
Customer Reviews