Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
MZRIGS is a managed service provider based in Elmira, New York, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while MZRIGS handles their IT needs. With a commitment to reliability and customer satisfaction, MZRIGS supports various industries, helping organizations enhance their technological capabilities and security posture.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend MZRIGS for their responsiveness and reliability in managing IT services. The team's communication skills and commitment to security are also highlighted as key strengths, contributing to a positive customer experience.
Service Coverage Area
MZRIGS serves Elmira and surrounding areas including Corning, Horseheads, and Watkins Glen. The service area is accessible via major freeways such as I-86 and NY-17, and is near landmarks like the Chemung River and Eldridge Park.
Pricing Model
MZRIGS offers flexible pricing structures, typically based on a per user or per device model. They also provide flat monthly plans with tiered options to accommodate different business needs.
FAQ
What services does MZRIGS provide in Elmira, New York, and which industries do you specialize in locally?▶
MZRIGS provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is MZRIGS average response time for tickets in Elmira, New York, and do you offer after-hours support?▶
MZRIGS typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does MZRIGS handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, MZRIGS is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, providing tailored solutions to meet regulatory requirements.
What does onboarding with MZRIGS look like for a new client, and how long does it take?▶
Onboarding with MZRIGS involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does MZRIGS support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
MZRIGS supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with MZRIGS and is it per user, per device, or a flat monthly plan?▶
MZRIGS offers pricing models that can be per user or per device, as well as flat monthly plans with tiered options to suit different business sizes and needs.
Customer Reviews