Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
KB IT Services is a managed service provider located in East Syracuse, New York, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency, KB IT Services serves various industries, providing tailored solutions that meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight KB IT Services for their responsiveness and reliability. The team is praised for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
KB IT Services serves East Syracuse and nearby areas including Syracuse, Dewitt, Fayetteville, and Manlius. The service area is accessible via major freeways such as I-90 and I-481, with local landmarks like the East Syracuse Village Hall.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does KB IT Services provide in East Syracuse, New York, and which industries do you specialize in locally?▶
KB IT Services provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is KB IT Services average response time for tickets in East Syracuse, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. KB IT Services also offers after-hours support to ensure clients receive assistance when needed.
Does KB IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, KB IT Services is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with KB IT Services look like for a new client, and how long does it take?▶
Onboarding with KB IT Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does KB IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
KB IT Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with KB IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing at KB IT Services is generally structured on a per user or per device basis, with options for flat monthly plans that provide flexibility based on the services required.
Customer Reviews