Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Datacom Systems Inc is a managed service provider located in East Syracuse, New York, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Datacom Systems Inc delivers reliable support to various sectors, ensuring that clients can focus on their core business activities without worrying about IT challenges.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Datacom Systems Inc for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, contributing to a positive overall experience.
Service Coverage Area
Datacom Systems Inc serves East Syracuse and surrounding areas including Syracuse, Dewitt, Fayetteville, and Liverpool. Major freeways in the vicinity include I-690 and I-481, with local landmarks such as the Carousel Center and Onondaga Lake.
Pricing Model
The pricing model at Datacom Systems Inc is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does Datacom Systems Inc provide in East Syracuse, New York, and which industries do you specialize in locally?▶
Datacom Systems Inc provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Datacom Systems Inc average response time for tickets in East Syracuse, New York, and do you offer after-hours support?▶
The average response time for tickets at Datacom Systems Inc is typically prompt, with many issues addressed within a few hours. They also offer after-hours support to ensure continuous service.
Does Datacom Systems Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Datacom Systems Inc is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Datacom Systems Inc look like for a new client, and how long does it take?▶
Onboarding with Datacom Systems Inc involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Datacom Systems Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Datacom Systems Inc supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Datacom Systems Inc and is it per user, per device, or a flat monthly plan?▶
Pricing at Datacom Systems Inc is generally based on a per user or per device model, with options for flat monthly plans that can be tailored to the specific needs of the client.
Customer Reviews