Industries Served
HealthcareRetailFinanceLegalHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tech Solutions is a managed service provider located in East Hampton, New York, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions, including cybersecurity, cloud services, and IT support. By focusing on the unique needs of small to medium-sized enterprises, Tech Solutions aims to enhance operational efficiency and security, allowing clients to concentrate on their core business activities.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Tech Solutions for their responsiveness and reliability in addressing IT issues. The team's commitment to security and clear communication enhances customer satisfaction, making them a trusted partner for local businesses.
Service Coverage Area
Tech Solutions serves East Hampton and nearby areas including Southampton, Amagansett, Montauk, and Sag Harbor. Major freeways include NY-27 and NY-114, with local landmarks such as the East Hampton Village Green and the historic Hook Mill.
Pricing Model
Tech Solutions typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Tech Solutions provide in East Hampton, New York, and which industries do you specialize in locally?▶
Tech Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, finance, and hospitality.
How fast is Tech Solutions average response time for tickets in East Hampton, New York, and do you offer after-hours support?▶
Tech Solutions typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Tech Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Solutions is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Tech Solutions look like for a new client, and how long does it take?▶
Onboarding with Tech Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Tech Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Solutions supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Tech Solutions and is it per user, per device, or a flat monthly plan?▶
Tech Solutions operates on a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose a plan that best fits their needs.
Customer Reviews