Industries Served
HealthcareEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup SolutionsDisaster Recovery Tools
Certifications
Microsoft PartnerCompTIA A+Cisco Certified
Overview
The Computer Medic is a managed service provider located in Dansville, New York, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, The Computer Medic serves various industries, providing tailored support to meet specific business needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently praise The Computer Medic for their responsiveness and reliability in handling IT issues. Many reviews highlight the team's strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
The Computer Medic serves Dansville and nearby areas including Hornell, Wayland, and Livonia. Major freeways in the vicinity include I-390 and NY-63, with local landmarks such as the Dansville Public Library and the Dansville Airport.
Pricing Model
The pricing structure at The Computer Medic typically operates on a flat monthly basis with tiered options available. This allows businesses to choose a plan that best fits their needs, whether it be per user or per device.
FAQ
What services does The Computer Medic provide in Dansville, New York, and which industries do you specialize in locally?▶
The Computer Medic provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, retail, and manufacturing.
How fast is The Computer Medic average response time for tickets in Dansville, New York, and do you offer after-hours support?▶
The Computer Medic typically has a quick response time for tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does The Computer Medic handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The Computer Medic is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with The Computer Medic look like for a new client, and how long does it take?▶
Onboarding with The Computer Medic involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does The Computer Medic support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
The Computer Medic supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with The Computer Medic and is it per user, per device, or a flat monthly plan?▶
Pricing at The Computer Medic is generally structured as a flat monthly plan with options available per user or per device, allowing flexibility based on client needs.
Customer Reviews