Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Southern Tier IT Services is a managed service provider located in Cuba, New York, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in supporting small to medium-sized enterprises across various industries, ensuring their technology infrastructure is secure, efficient, and reliable. With a focus on customer satisfaction, Southern Tier IT Services aims to enhance operational productivity through tailored IT support and proactive management.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Southern Tier IT Services for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Southern Tier IT Services serves the communities of Cuba, Wellsville, Hornell, Olean, and Bath, with easy access via major freeways such as I-86 and NY-19. Notable local landmarks include the Cuba Lake and the Cuba Cheese Shoppe.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Southern Tier IT Services provide in Cuba, New York, and which industries do you specialize in locally?▶
Southern Tier IT Services provides a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, retail, manufacturing, and education.
How fast is Southern Tier IT Services average response time for tickets in Cuba, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Southern Tier IT Services also offers after-hours support to ensure critical issues are addressed promptly.
Does Southern Tier IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Southern Tier IT Services is equipped to handle cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Southern Tier IT Services look like for a new client, and how long does it take?▶
Onboarding with Southern Tier IT Services involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Southern Tier IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Southern Tier IT Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Southern Tier IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing with Southern Tier IT Services is flexible, offering options based on per user or per device models, as well as flat monthly plans that cater to different service levels.
Customer Reviews