Industries Served
HealthcareFinanceRetailEducationLegal
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoAWS
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
CTS – Managed IT Services in Manhattan provides comprehensive IT solutions to local businesses in New York, NY. They specialize in managed services, cybersecurity, and cloud solutions, catering to various industries including healthcare, finance, and retail. By leveraging advanced technology and expert support, CTS helps organizations enhance their operational efficiency and secure their digital assets.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend CTS for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
CTS serves clients in Manhattan, Brooklyn, Queens, and the Bronx, conveniently located near major freeways such as I-95 and I-278, and close to landmarks like the Statue of Liberty and Central Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does CTS – Managed IT Services in Manhattan provide in New York, New York, and which industries do you specialize in locally?▶
CTS offers a range of services including managed IT support, cybersecurity, cloud solutions, and data backups. They specialize in industries such as healthcare, finance, and retail.
How fast is CTS – Managed IT Services in Manhattan average response time for tickets in New York, New York, and do you offer after-hours support?▶
CTS typically responds to support tickets within a few hours during business hours. They also provide after-hours support to ensure client needs are met promptly.
Does CTS – Managed IT Services in Manhattan handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, CTS is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with CTS – Managed IT Services in Manhattan look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does CTS – Managed IT Services in Manhattan support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
CTS supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with CTS – Managed IT Services in Manhattan and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews