Industries Served
HealthcareEducationManufacturingRetailFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Plan First Technologies is a managed service provider located in Cortland, New York, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while maintaining secure and efficient IT environments. With a commitment to reliability and customer support, they serve various industries, helping businesses enhance their technology infrastructure and improve operational efficiency.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight Plan First Technologies for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Plan First Technologies serves Cortland and surrounding areas including Homer, Dryden, and McGraw. The business is conveniently located near Route 81 and Route 13, close to landmarks such as Cortland County Courthouse and SUNY Cortland.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels to accommodate different business needs.
FAQ
What services does Plan First Technologies provide in Cortland, New York, and which industries do you specialize in locally?▶
Plan First Technologies provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and finance.
How fast is Plan First Technologies average response time for tickets in Cortland, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Plan First Technologies also offers after-hours support to ensure that clients receive assistance when needed.
Does Plan First Technologies handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Plan First Technologies is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Plan First Technologies look like for a new client, and how long does it take?▶
Onboarding with Plan First Technologies involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Plan First Technologies support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Plan First Technologies supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Plan First Technologies and is it per user, per device, or a flat monthly plan?▶
Pricing with Plan First Technologies is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to meet diverse client needs.
Customer Reviews