Industries Served
HealthcareEducationFinanceRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Cortland Family Practice Health Center – Family Health Network of Central New York, Inc. provides comprehensive IT services tailored to healthcare providers and local businesses in Cortland, New York. They specialize in managed IT solutions, including cybersecurity, data management, and technical support, ensuring that their clients can focus on delivering quality care without the burden of IT challenges. Their commitment to reliability and security makes them a trusted partner for organizations looking to enhance their technological capabilities.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Cortland Family Practice Health Center's IT services. Many reviews commend their effective communication and commitment to security, making them a preferred choice for local businesses.
Service Coverage Area
Cortland Family Practice Health Center serves the Cortland area and nearby cities such as Homer, Dryden, and McGraw. Major freeways include NY-13 and NY-41, with local landmarks like Cortland State University and the Cortland County Courthouse.
Pricing Model
The pricing model typically operates on a flat monthly fee with tiered options based on the services required. This allows clients to choose a plan that best fits their needs and budget.
FAQ
What services does Cortland Family Practice Health Center – Family Health Network of Central New York, Inc. provide in Cortland, New York, and which industries do you specialize in locally?▶
Cortland Family Practice Health Center offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving the healthcare industry, along with education and finance sectors.
How fast is Cortland Family Practice Health Center – Family Health Network of Central New York, Inc. average response time for tickets in Cortland, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does Cortland Family Practice Health Center – Family Health Network of Central New York, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, they provide cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that client data is secure and meets industry standards.
What does onboarding with Cortland Family Practice Health Center – Family Health Network of Central New York, Inc. look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Cortland Family Practice Health Center – Family Health Network of Central New York, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
They support a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Cortland Family Practice Health Center – Family Health Network of Central New York, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with options based on the number of users or devices, allowing flexibility for different business needs.
Customer Reviews