Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Micro Systems and Support is a managed service provider located in Clarence, New York, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Micro Systems and Support serves a diverse range of industries, providing tailored support that enhances operational efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Micro Systems and Support. Reviews often mention effective communication and a strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Micro Systems and Support serves the Clarence area and nearby cities including Buffalo, Amherst, and Williamsville. Major freeways such as I-90 and I-290 provide convenient access, with local landmarks like the Clarence Town Park and the Clarence Historical Society nearby.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Micro Systems and Support provide in Clarence, New York, and which industries do you specialize in locally?▶
Micro Systems and Support offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Micro Systems and Support average response time for tickets in Clarence, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. After-hours support is available for urgent issues, ensuring clients receive timely assistance.
Does Micro Systems and Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Micro Systems and Support provides cybersecurity solutions that include compliance support for HIPAA and PCI standards, helping businesses maintain regulatory requirements.
What does onboarding with Micro Systems and Support look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of necessary services. The process typically takes 2-4 weeks, depending on the complexity of the setup.
What tools and platforms does Micro Systems and Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Micro Systems and Support supports a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Micro Systems and Support and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per-user or per-device model, with options for flat monthly plans that can be tailored to the specific needs of the client.
Customer Reviews