Industries Served
HealthcareEducationFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Parent Network of WNY is a managed service provider based in Buffalo, New York, dedicated to delivering comprehensive IT solutions for local businesses. They specialize in supporting various industries by offering services that enhance operational efficiency and security. With a focus on reliability and customer satisfaction, they empower organizations to leverage technology effectively, ensuring seamless operations and robust cybersecurity measures.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Parent Network of WNY for their responsiveness and reliability. Reviews highlight effective communication and a strong emphasis on security, contributing to a positive overall experience.
Service Coverage Area
Parent Network of WNY serves Buffalo and surrounding areas, including Cheektowaga, Niagara Falls, and West Seneca. The service area is accessible via major freeways such as I-90 and I-190, with notable landmarks including the Buffalo Zoo and the Albright-Knox Art Gallery.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels to accommodate different business needs.
FAQ
What services does Parent Network of WNY provide in Buffalo, New York, and which industries do you specialize in locally?▶
Parent Network of WNY offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, education, finance, and retail.
How fast is Parent Network of WNY average response time for tickets in Buffalo, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Parent Network of WNY also provides after-hours support to ensure that clients receive assistance when needed.
Does Parent Network of WNY handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Parent Network of WNY is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Parent Network of WNY look like for a new client, and how long does it take?▶
Onboarding with Parent Network of WNY involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Parent Network of WNY support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Parent Network of WNY supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Parent Network of WNY and is it per user, per device, or a flat monthly plan?▶
Pricing at Parent Network of WNY is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews