Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Managed.com is a leading managed service provider based in Buffalo, New York, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency, security, and reliability. With a focus on small to medium-sized enterprises, Managed.com delivers tailored IT support, ensuring that clients can focus on their core business while benefiting from expert technology management.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Managed.com for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Managed.com serves the Buffalo area and nearby cities such as Niagara Falls, Amherst, and Cheektowaga. The service area is accessible via major freeways including I-90 and I-190, and is close to landmarks like the Buffalo Niagara International Airport and the Albright-Knox Art Gallery.
Pricing Model
Managed.com typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Managed.com provide in Buffalo, New York, and which industries do you specialize in locally?▶
Managed.com provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Managed.com average response time for tickets in Buffalo, New York, and do you offer after-hours support?▶
Managed.com aims for a rapid response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Managed.com handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Managed.com provides cybersecurity services that include compliance support for HIPAA and PCI standards, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Managed.com look like for a new client, and how long does it take?▶
Onboarding with Managed.com involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Managed.com support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Managed.com supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Managed.com and is it per user, per device, or a flat monthly plan?▶
Managed.com generally uses a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses to choose plans that best fit their needs.
Customer Reviews