Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceCiscoVMwareDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
Buffalo IT Services is a managed service provider located in Buffalo, New York, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, Buffalo IT Services serves a diverse range of industries, providing tailored solutions that meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Buffalo IT Services for their responsiveness and reliability. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Buffalo IT Services serves the greater Buffalo area, including nearby cities such as Amherst, Cheektowaga, and Niagara Falls. The service area is easily accessible via major freeways such as I-90 and I-290, and is close to landmarks like the Buffalo Niagara International Airport.
Pricing Model
Buffalo IT Services typically employs a flat monthly pricing model with tiered options based on the level of service required. This allows businesses to budget effectively while receiving consistent support.
FAQ
What services does Buffalo IT Services provide in Buffalo, New York, and which industries do you specialize in locally?▶
Buffalo IT Services offers a range of services including managed IT support, cybersecurity, cloud solutions, and data backups. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Buffalo IT Services average response time for tickets in Buffalo, New York, and do you offer after-hours support?▶
The average response time for tickets at Buffalo IT Services is typically within one hour during business hours. They also provide after-hours support to ensure critical issues are addressed promptly.
Does Buffalo IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Buffalo IT Services is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Buffalo IT Services look like for a new client, and how long does it take?▶
Onboarding with Buffalo IT Services involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Buffalo IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Buffalo IT Services supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Buffalo IT Services and is it per user, per device, or a flat monthly plan?▶
Buffalo IT Services utilizes a flat monthly pricing model that can be tiered based on the services required, allowing for flexibility in budgeting and service levels.
Customer Reviews