Industries Served
HealthcareFinanceRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup SolutionsDisaster Recovery Tools
Certifications
CompTIA Security+Microsoft PartnerCisco Certified
Overview
Willow Network is a managed service provider located in Boonville, New York, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while relying on secure and efficient technology. With a commitment to responsiveness and reliability, Willow Network serves various industries, helping organizations enhance their IT infrastructure and improve operational efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Willow Network for their responsiveness and reliability in addressing IT issues. Reviews highlight the team's strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Willow Network serves Boonville and surrounding areas including Rome, Utica, and Herkimer. The service area is accessible via major freeways such as NY-12 and NY-46, and is near landmarks like the Boonville Museum of History.
Pricing Model
Willow Network offers a flexible pricing structure that can be tailored to client needs, typically based on a flat monthly fee with tiered options or per user/device pricing.
FAQ
What services does Willow Network provide in Boonville, New York, and which industries do you specialize in locally?▶
Willow Network provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Willow Network average response time for tickets in Boonville, New York, and do you offer after-hours support?▶
Willow Network typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Willow Network handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Willow Network is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Willow Network look like for a new client, and how long does it take?▶
Onboarding with Willow Network involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Willow Network support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Willow Network supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and accessibility.
How does pricing work with Willow Network and is it per user, per device, or a flat monthly plan?▶
Pricing with Willow Network is flexible and can be structured as per user, per device, or a flat monthly plan, allowing clients to choose the option that best fits their needs.
Customer Reviews