Industries Served
HealthcareFinanceEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified
Overview
The Tech Home is a managed service provider located in Binghamton, New York, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, The Tech Home serves various industries, providing tailored support that enhances productivity and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend The Tech Home for their responsiveness and reliability in managing IT services. Reviews highlight the team's effective communication and strong focus on security, making them a trusted partner for local businesses.
Service Coverage Area
The Tech Home serves Binghamton and surrounding areas, including Johnson City, Endicott, and Vestal. Major freeways nearby include I-81 and NY-17, with landmarks such as the Roberson Museum and Science Center.
Pricing Model
The Tech Home utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does The Tech Home provide in Binghamton, New York, and which industries do you specialize in locally?▶
The Tech Home provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is The Tech Home average response time for tickets in Binghamton, New York, and do you offer after-hours support?▶
The Tech Home typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does The Tech Home handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The Tech Home is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with The Tech Home look like for a new client, and how long does it take?▶
Onboarding with The Tech Home involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the needs.
What tools and platforms does The Tech Home support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
The Tech Home supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with The Tech Home and is it per user, per device, or a flat monthly plan?▶
Pricing at The Tech Home is structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses to choose what best fits their needs.
Customer Reviews