Industries Served
HealthcareFinanceRetailManufacturingEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Prizm Document & Technology Solutions Alden, NY is a managed service provider dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while maintaining robust IT infrastructure. Serving the Alden area and surrounding communities, they provide tailored support that enhances operational efficiency and security for various industries.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Prizm Document & Technology Solutions for their responsiveness and reliability. Reviews often mention the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Prizm Document & Technology Solutions serves Alden and nearby areas including Buffalo, Lancaster, and Depew. Major freeways include I-90 and I-400, with local landmarks such as the Alden Town Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Prizm Document & Technology Solutions Alden, NY – Managed IT Services & IT Support Company provide in Alden, New York, and which industries do you specialize in locally?▶
Prizm Document & Technology Solutions offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Prizm Document & Technology Solutions Alden, NY – Managed IT Services & IT Support Company average response time for tickets in Alden, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Prizm Document & Technology Solutions also provides after-hours support to ensure client needs are met at all times.
Does Prizm Document & Technology Solutions Alden, NY – Managed IT Services & IT Support Company handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Prizm Document & Technology Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Prizm Document & Technology Solutions Alden, NY – Managed IT Services & IT Support Company look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Prizm Document & Technology Solutions Alden, NY – Managed IT Services & IT Support Company support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Prizm Document & Technology Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Prizm Document & Technology Solutions Alden, NY – Managed IT Services & IT Support Company and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized based on the services required by the client.
Customer Reviews