Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Professional Computer Associates is a managed service provider located in Albany, New York, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, they help organizations streamline their IT infrastructure, ensuring reliable performance and peace of mind for their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Professional Computer Associates for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Professional Computer Associates serves Albany and surrounding areas, including Troy, Schenectady, and Saratoga Springs. They are conveniently located near Interstate 90 and the Empire State Plaza.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Professional Computer Associates provide in Albany, New York, and which industries do you specialize in locally?▶
Professional Computer Associates offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Professional Computer Associates average response time for tickets in Albany, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Professional Computer Associates also provides after-hours support to ensure clients receive assistance when needed.
Does Professional Computer Associates handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Professional Computer Associates is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Professional Computer Associates look like for a new client, and how long does it take?▶
Onboarding with Professional Computer Associates involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Professional Computer Associates support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Professional Computer Associates supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Professional Computer Associates and is it per user, per device, or a flat monthly plan?▶
Pricing at Professional Computer Associates is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
Customer Reviews