Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Northeast Network Solutions is a managed service provider based in Albany, New York, specializing in IT services for local businesses. They offer comprehensive solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a focus on small to medium-sized enterprises, they deliver tailored support that helps businesses thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Northeast Network Solutions for their responsiveness and reliability. Reviews highlight the team's strong communication skills and commitment to security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Northeast Network Solutions serves Albany and surrounding areas including Schenectady, Troy, and Latham. Major freeways in the vicinity include I-90 and I-787, with local landmarks such as the Empire State Plaza and the New York State Capitol.
Pricing Model
The pricing model is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet specific business needs.
FAQ
What services does Northeast Network Solutions provide in Albany, New York, and which industries do you specialize in locally?▶
Northeast Network Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, and retail.
How fast is Northeast Network Solutions average response time for tickets in Albany, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Northeast Network Solutions also offers after-hours support to ensure clients receive assistance when needed.
Does Northeast Network Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Northeast Network Solutions provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with Northeast Network Solutions look like for a new client, and how long does it take?▶
Onboarding with Northeast Network Solutions involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Northeast Network Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Northeast Network Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Northeast Network Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Northeast Network Solutions is flexible, typically based on a per-user or per-device model, with options for flat monthly plans that can be customized to fit the specific needs of each client.
Customer Reviews