Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoBackupify
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Eyemax Computer Geeks In Town – Network Support Technician provides comprehensive IT services to local businesses in Albany, New York, and surrounding areas. They specialize in managed IT solutions, ensuring that clients benefit from reliable technology support, cybersecurity measures, and efficient network management. Their focus on customer satisfaction and proactive service delivery makes them a valuable partner for businesses looking to enhance their operational efficiency and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Common themes in reviews highlight Eyemax's responsiveness and reliability in addressing IT issues. Clients appreciate the strong communication and commitment to security, ensuring their systems are well-protected.
Service Coverage Area
Eyemax Computer Geeks serves Albany and nearby cities such as Schenectady, Troy, and Latham. They are conveniently located near Interstate 87 and the New York State Thruway, close to landmarks like the Albany International Airport.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs, whether per user or per device.
FAQ
What services does Eyemax Computer Geeks In Town – Network Support Technician provide in Albany, New York, and which industries do you specialize in locally?▶
Eyemax Computer Geeks offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Eyemax Computer Geeks In Town – Network Support Technician average response time for tickets in Albany, New York, and do you offer after-hours support?▶
Eyemax typically responds to tickets within a few hours during business hours and offers after-hours support for urgent issues, ensuring minimal downtime for clients.
Does Eyemax Computer Geeks In Town – Network Support Technician handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Eyemax provides cybersecurity services that include compliance support for HIPAA and PCI, helping businesses meet regulatory requirements.
What does onboarding with Eyemax Computer Geeks In Town – Network Support Technician look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Eyemax Computer Geeks In Town – Network Support Technician support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Eyemax supports a variety of tools including Microsoft 365, Google Workspace, and various backup solutions, ensuring comprehensive disaster recovery options for clients.
How does pricing work with Eyemax Computer Geeks In Town – Network Support Technician and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly fee with options for per user or per device, allowing flexibility based on the client's needs.
Customer Reviews