Industries Served
HealthcareFinanceEducationManufacturingRetail
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Complete: IT Evolved – Albany, NY Managed Service Provider offers comprehensive IT solutions tailored for local businesses in Albany and surrounding areas. They specialize in managed services, cybersecurity, and cloud solutions, ensuring that organizations can focus on their core operations while relying on expert IT support. With a commitment to enhancing operational efficiency and security, they serve various industries, providing scalable solutions that adapt to the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Complete: IT Evolved. Many reviews emphasize the effectiveness of their communication and the robust security measures they implement, contributing to a high level of customer satisfaction.
Service Coverage Area
Complete: IT Evolved serves Albany and nearby cities such as Schenectady, Troy, and Saratoga Springs. Major freeways include I-87 and I-90, with landmarks like the New York State Capitol and Albany Medical Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate varying business needs.
FAQ
What services does Complete: IT Evolved – Albany, NY Managed Service Provider provide in Albany, New York, and which industries do you specialize in locally?▶
Complete: IT Evolved offers managed IT services, cybersecurity, cloud solutions, and help desk support. They specialize in industries such as healthcare, finance, education, manufacturing, and retail.
How fast is Complete: IT Evolved – Albany, NY Managed Service Provider average response time for tickets in Albany, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Complete: IT Evolved also provides after-hours support to ensure clients receive assistance whenever needed.
Does Complete: IT Evolved – Albany, NY Managed Service Provider handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Complete: IT Evolved is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Complete: IT Evolved – Albany, NY Managed Service Provider look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Complete: IT Evolved – Albany, NY Managed Service Provider support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Complete: IT Evolved supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Complete: IT Evolved – Albany, NY Managed Service Provider and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews