Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Acture Solutions is a managed service provider located in Albany, New York, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in offering services such as network management, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about IT challenges. By leveraging advanced technology and industry best practices, Acture Solutions aims to enhance operational efficiency and security for businesses in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Acture Solutions for their responsiveness and reliability in managing IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Acture Solutions serves Albany and surrounding areas including Schenectady, Troy, and Latham. Major freeways in the vicinity include I-90 and I-787, with local landmarks such as the Empire State Plaza and the New York State Museum.
Pricing Model
Acture Solutions typically operates on a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to predict their IT costs effectively.
FAQ
What services does Acture Solutions provide in Albany, New York, and which industries do you specialize in locally?▶
Acture Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Acture Solutions average response time for tickets in Albany, New York, and do you offer after-hours support?▶
Acture Solutions typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Acture Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Acture Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Acture Solutions look like for a new client, and how long does it take?▶
Onboarding with Acture Solutions involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Acture Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Acture Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Acture Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Acture Solutions is generally structured as a flat monthly plan with tiered options based on the services provided, allowing businesses to choose the best fit for their needs.
Customer Reviews