Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Micro Solutions is a managed service provider located in Addison, New York, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Micro Solutions helps organizations streamline their IT processes, ensuring reliable support and robust cybersecurity measures tailored to the unique needs of their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Micro Solutions for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Micro Solutions serves the Addison area and surrounding communities, including Hornell, Corning, and Bath. The business is conveniently located near Interstate 86 and is close to landmarks such as the Addison Town Hall and the Chemung River.
Pricing Model
Micro Solutions typically employs a flat monthly pricing model with tiered options based on the services required. This allows clients to choose a plan that best fits their needs and budget.
FAQ
What services does Micro Solutions provide in Addison, New York, and which industries do you specialize in locally?▶
Micro Solutions offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, and education.
How fast is Micro Solutions average response time for tickets in Addison, New York, and do you offer after-hours support?▶
Micro Solutions aims for a quick response time for support tickets, typically addressing issues within a few hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does Micro Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Micro Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Micro Solutions look like for a new client, and how long does it take?▶
Onboarding with Micro Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Micro Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Micro Solutions supports a range of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Micro Solutions and is it per user, per device, or a flat monthly plan?▶
Micro Solutions offers a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific needs.
Customer Reviews