Industries Served
HealthcareFinanceRetailManufacturing
Technical Support
Platforms and Tools Supported
Microsoft 365CiscoVMwareAWS
Certifications
Microsoft PartnerCisco Certified
Overview
Hi-Tech NV provides comprehensive managed IT services to businesses in Reno, NV, and surrounding areas. Specializing in technical support, they offer solutions that enhance operational efficiency and security for local businesses. Their team is dedicated to delivering reliable IT support, ensuring minimal downtime and optimal performance. By leveraging the latest technologies, Hi-Tech NV helps businesses navigate the complexities of IT management, allowing them to focus on their core operations. Their services are tailored to meet the unique needs of each client, providing a personalized approach to IT support.
Services
- Managed IT services
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients of Hi-Tech NV often highlight the company's dedication to responsiveness and maintaining high uptime for their IT systems. The quality of support is generally appreciated, with technicians being noted for their professionalism and expertise. Some reviews mention the company's ability to quickly resolve technical issues, contributing to minimal business disruption. However, feedback also includes areas for improvement, such as communication and service consistency. Overall, Hi-Tech NV is recognized for its commitment to supporting local businesses with reliable IT solutions.
Service Coverage Area
Hi-Tech NV serves the Reno metropolitan area, including nearby cities such as Sparks, Carson City, and Fernley. The company is conveniently located near major freeways I-580 and US-395, with easy access to local landmarks like the Reno-Sparks Convention Center.
Pricing Model
Hi-Tech NV typically offers flat-rate pricing models based on user or device tiers.
FAQ
What types of IT services does Hi-Tech NV offer?▶
Hi-Tech NV offers managed IT services, network monitoring, cloud migrations, help desk support, cybersecurity solutions, and data backups.
Which areas does Hi-Tech NV serve?▶
Hi-Tech NV serves the Reno metropolitan area, including Sparks, Carson City, and Fernley.
What is the pricing model for Hi-Tech NV's services?▶
Hi-Tech NV typically offers flat-rate pricing models based on user or device tiers.
How can I contact Hi-Tech NV for support?▶
You can contact Hi-Tech NV by phone at (775) 851-8822 or visit their website at https://www.hitechnv.com/.
What are the working hours of Hi-Tech NV?▶
Hi-Tech NV is open Monday to Friday from 7:30 AM to 4:00 PM and Saturday from 7:30 AM to 12:00 PM. They are closed on Sundays.
Customer Reviews
It's very hard to have a lower rating than this company. Unfortunately, our experience was even lower…failure to do basic work and excessive charges and then no willingness to do what's right.
Poor communication, high pricing and errors in billing. They wouldn't fix the errors. I gave up after 3 calls. I won the credit card charge back.
Guy on the phone in Reno was gruff, short, unhelpful. The service of the tech was poor. Looked like he had a real rough drug history. They charge lots of labor for little work.
Man, I'm so upset Hi Tech purchased Commercial Appliance out here. I stopped using Hi Tech for constant billing issues and service issues. They always seem to overcharge on labor then competitors, sometimes twice as much. I am currently having an issue with a cooler in my commercial kitchen. I have an estimate for $1700 to just charge the Freon. The Freon itself is $110. The labor associated with the Freon/Refrigerant service is 9.75 Hours at $1326. The other amounts are for random 'parts, fees, freight'. This is a $600 job, max. I called to ask questions about it and my answers were not able to be address and they were not able to explain to my why there wasn't any scope of work on the estimate. Check your labor hours and monitor the tech to ensure honest and proper billing. Good luck on that though.
Jason, David, Brian, Dan and Gerry are the best! They always take great care of me and my business. Very appreciative to have such a qualified team keeping my restaurant up and running.