Industries Served
HealthcareLegalFinanceRetailManufacturing
Technical Support
Platforms and Tools Supported
Microsoft 365AWSCiscoVMwareFortinet
Certifications
Microsoft PartnerCisco CertifiedAWS Certified
Overview
Southwest Answering Service provides comprehensive technical support services to businesses in Carson City, NV, and surrounding areas. Specializing in managed IT services, they offer solutions that enhance operational efficiency and ensure seamless communication. Their services are designed to support local businesses by providing reliable IT infrastructure and support, allowing companies to focus on their core operations. With a commitment to customer satisfaction, Southwest Answering Service aims to deliver responsive and effective IT solutions tailored to the unique needs of each client.
Services
- Managed IT services
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Customers of Southwest Answering Service appreciate the company's responsiveness and the quality of their IT support. Many highlight the reliability of their services and the professionalism of their staff. While some reviews mention areas for improvement, the overall feedback indicates satisfaction with the uptime and effectiveness of the solutions provided. The company's commitment to addressing client needs promptly is a recurring theme in customer feedback.
Service Coverage Area
Southwest Answering Service serves businesses in Carson City, NV, and nearby areas including Reno, Sparks, and Minden. The service area is conveniently accessible via I-580 and US-50, with proximity to landmarks such as the Nevada State Capitol and the Carson City Nugget.
Pricing Model
Southwest Answering Service typically offers flat-rate pricing models based on user or device tiers.
FAQ
What services does Southwest Answering Service offer?▶
Southwest Answering Service offers managed IT services, network monitoring, cloud migrations, help desk support, cybersecurity solutions, and data backups.
What areas does Southwest Answering Service cover?▶
They serve Carson City, NV, and nearby areas including Reno, Sparks, and Minden.
What is the pricing model for services?▶
They typically offer flat-rate pricing models based on user or device tiers.
What are the business hours for Southwest Answering Service?▶
They operate 24 hours a day, seven days a week.
How can I contact Southwest Answering Service?▶
You can contact them by phone at (775) 461-1311.
Customer Reviews
Southwest has been a life saver for me and my staff. Professional and quick to address any issues that may arise. Have used virtual assistants before and always had complaints from clients but those same clients have expressed great appreciation when switching to Southwest. Highly recommended.
Our Company has been with Southwest for almost 20 years and they always have answered the call for us and our customers. Never once have we had an issue with them, and we greatly appreciate the work they’ve done for us!
Southwest Answering Service is such a joy to work with! Very professional and informative. They keep us in the loop with where we are with usage and are always so friendly and helpful. It's nice to know we have them in times of need! It feels good to have an answering service to pick up those important calls that we do not want to miss!
Poor service. Not worth the money. AI does a better job. Dont waste your money.